Returns Policy

Please read carefully

Unfortunately as custom cables are made once an order is received and is made specifically for the customer to suite their needs, such as termination types, sleeving, splitter, length and such, we are unfortunately unable to accept any returns on any of our cables on the website. So when placing an order, please bare this in mind, there will be no exceptions to this.

DIY orders, such as plugs can be returned for a full refund, minus our shippings costs, but we cannot accept returns on wires, as these wires are cut to the customers specific requirements and as such, this is also considered a custom order and returns will not be accepted on this.

Returns need to be notified within 14 days of receipt, after which we will provide you will and RMA number and return details. The return shipping cost is the responsibility of the customer for unwanted goods.